Telephone Recording Telephone Recording UltraDisk Support Desk Knowledge Base User Manuals Telephone Recording UltraDisk Support Desk Knowledge Base User Manuals

Knowledgebase

UltraDisk Support & Knowledgebase



Untitled Document

Telephone recording.

Connect the telephone recording adapter between the handset & base station of the phone & connect a cassette recorder or digital voice recorder with a 3.5mm audio socket to record both sides of a two-way telephone conversations. Suitable for use with telephones fitted with plug-in handset cords and base units
.

How do I connect it up?

Remove the cable from the base of the phone this is the part that connects to the adapter block. plug the adapter into the end of the cable that was going into the baseunit and then connect it back to the base of the phone with the additional cable we provide, ensuring you have inserted the cables fully, you have split the line. The audio cables from the adapter can then go into any device that can record. Recording will ensure both sides of the conversation are recorded.

Please note that the adapter is connected to the baseunit and not the box on the wall.

About the UltraDisk RJ11 Telephone recording adapter

The connector supplied on the UltraDisk telephone adapter is of the RJ11 2 pin type, it is regarded as a standard telecoms connection for UK and US telephones (base unit).The most familiar registered jack is probably the RJ11. This is a modular connector wired for one plain old telephone service line (using two wires out of six available positions), and is found in most homes and offices in most countries of the world for single-line telephones.[1] Essentially all one, two, and three line analog telephones made today (2009) are meant to plug into RJ11, RJ14, or RJ25 jacks, respectively.
Recent telephones now use RJ11 4pin if they require power to the telephone, or if they are of a digital nature (eg. PABX), if you are of the latter alternative solutions would be required to intercept digitally.

The adapter is not intended to connect direct to the BT wall socket as it goes into the phone base of the telephone as shown in the diagram above. Your phone should have a cable going into its base, it is this you need to disconnect connect to by splitting that line, with the adapter just before the telephone. Remove the main telephone line from the telephone base unit and connect the RJ11 end into one side of the adapter, connect the short RJ11 line in the kit to the base unit of the telephone.

Problems?

Remove ADSL filter attached to the line, can you try it without to rule this out ADSL filtering.

Do you have another telephone to try it on, one that may not need power (is it a cordless handset?).

It may be possible to resolve RJ11 power issues, with a double BT adaptor connecting to the Bt socket with a BT to RJ11 modem lead if you have one. (this also is the telephone lead provided by Sky if you have digital TV, you know the really long one that nobody ever leaves plugged in)

Please contact us for advice on telephone recording solutions.

 

 


Related Helpdesk Categories & Articles

- User Manuals
- UltraDisk FAQ
- User Manuals - UltraDisk DVR1
- User Manuals - UltraDisk DVR2
- User Manuals - UltraDisk DVR7
- User Manuals - UltraDisk DVR3
- User Manuals - UltraDisk DVR4
- User Manuals - UltraDisk DVR9
- UltraDisk FAQ - Top Articles



Special Offer for Voice Recorder to text conversion software

UK Nuance - Dragon NaturallySpeaking 11.5 Premium