Download USB tools for UltraDisk DVR10 drive mapping issue.

The issue of drive mapping on Windows with USB devices is a commonly researched subject online. Sometime mapping issues can result in the computer becoming unresponsive when the UltraDisk DVR10 is inserted. The DVR10 maps a CD and a remote storage partition to your computer when you insert it. Results depend on the history of the specific machine and the issue is attributed to Microsoft Operating system not releasing historic or corrupt USB id entries. Windows has a tendancy to not release USB information from previous USB devices, most likely through corruption from a previously failed USB device. Even if they are no longer used, in a registry entry called USBSTOR the details remain of every device you have used... A test on another computer would always confirm this issue, the device itself is not faulty.

The following steps will rebuild your USBSTOR when used with the UltraDisk DVR10

Download Listusbdrives.zip list all USB drive details and export details to a text pad.
Download and extract to desktop/folder to run. To generate the txt file output double click on 'ListUsbDrives_To_Notepad.cmd'
Download Drivecleanup.zip removes all non present storage volumes and USB drives.

If you have used a lot of USB devices, its time you made room for some more..
DriveCleanup V0.8 - removes non present drives from the device tree
Freeware by Uwe Sieber (c) 2007-2011 Removes from the device tree non present
- USB hubs
- USB mass storage devices
- USB Disk devices
- USB CDROM devices
- USB Floppy devices
- USB Storage Volumes
- USB WPD devices (Vista, Win7 only)

When the drives have been refreshed, restart the pc it will reconfigure your operating system USBSTOR, a setting in the windows system that holds onto USB device information, drive letters and registry entries. They will be rebuilt automatically when you restart the computer.

Download UltraDisk Voice Memo Player DVR10 Software to your desktop from:
http://www.ultradisk.co.uk/support-center/kb/article/000140

Insert the DVR10 and launch the software from the desktop the drive letter shown for your recording data is shown in the window at the top, if your pc has not mapped the drive then this can be managed by the following, you may need to manually allocate it, the following article explains.

How to map allocate a drive letter to the UltraDisk DVR10 - Software shows no recordings
http://www.ultradisk.co.uk/support-center/kb/article/136

Last update: 01.02.2012