[UltraDisk Support Desk Knowledge Base User Manuals] Most Popular Articles

UltraDisk DVR 10 Digital Voice recorder user manual

Wed, 24 Aug 2011 10:26:11 GMT

UltraDisk DVR10 User Guide Manual Instructions

Download the full UltraDisk DVR10 user instructions

Open publication - Free publishing

reset / format your voice recorder

Tue, 22 Sep 2009 13:25:01 GMT

UltraDisk® Digital Voice Recorder Support KnowledgeBase

If all fails, format your drive.

It will delete all the data from your Digital Voice Recorder and make it fresh and will remove all errors caused by corrupted files. You may wish to copy all of the data off the recorder before you perform the format, as all data will be deleted!

How do I format my flash drive?

Insert you voice recorder to the usb port on your computer and right click the detected removable drive,

from the menu select format the drive.

In the File System drop down, you will see FAT and FAT32. So which one to select?
If you right click Removable Drive >Properties

The General Properties of the Digital Voice Recorder reveals it is FAT, so select FAT in the format utility.

Then just select “Quick Format” and “Start” and all data will be deleted .

Unplug the voice recorder, turn it off and back on again.

UltraDisk DVR 7 Digital Voice recorder user operation manual - July 2011

Tue, 23 Aug 2011 18:11:53 GMT

Download the
UltraDisk DVR7 User's Manual

Revised July 2011

Adobe PDF required. 464kb

ACT Sound Conversion Tool Download Software

Fri, 18 Mar 2011 16:28:14 GMT

UltraDisk® ACT Sound Conversion Tool version 1.45

The UltraDisk® sound conversion tool is used for converting the digitally compressed audio files of the type: .rcd or .rec or .act, which were recorded using an UltraDisk® Digital voice recorder and USB Flash Devices.

When installed launch the Sound Convert tool, It will convert the recorded file to a .wav or .mp3 file.
These files can then be played back on your computer as a .wav file or .mp3 file.

Windows only

Download ACTtoWAVconversion 2.07MB ZIP FILE

Download the ZIP file and extract to the desktop. Read the read me file for additional installation instructions.

Telephone Recording

Wed, 09 Jun 2010 11:14:44 GMT

Untitled Document

Telephone recording.

Connect the telephone recording adapter between the handset & base station of the phone & connect a cassette recorder or digital voice recorder with a 3.5mm audio socket to record both sides of a two-way telephone conversations. Suitable for use with telephones fitted with plug-in handset cords and base units
.

How do I connect it up?

Remove the cable from the base of the phone this is the part that connects to the adapter block. plug the adapter into the end of the cable that was going into the baseunit and then connect it back to the base of the phone with the additional cable we provide, ensuring you have inserted the cables fully, you have split the line. The audio cables from the adapter can then go into any device that can record. Recording will ensure both sides of the conversation are recorded.

Please note that the adapter is connected to the baseunit and not the box on the wall.

About the UltraDisk RJ11 Telephone recording adapter

The connector supplied on the UltraDisk telephone adapter is of the RJ11 2 pin type, it is regarded as a standard telecoms connection for UK and US telephones (base unit).The most familiar registered jack is probably the RJ11. This is a modular connector wired for one plain old telephone service line (using two wires out of six available positions), and is found in most homes and offices in most countries of the world for single-line telephones.[1] Essentially all one, two, and three line analog telephones made today (2009) are meant to plug into RJ11, RJ14, or RJ25 jacks, respectively.
Recent telephones now use RJ11 4pin if they require power to the telephone, or if they are of a digital nature (eg. PABX), if you are of the latter alternative solutions would be required to intercept digitally.

The adapter is not intended to connect direct to the BT wall socket as it goes into the phone base of the telephone as shown in the diagram above. Your phone should have a cable going into its base, it is this you need to disconnect connect to by splitting that line, with the adapter just before the telephone. Remove the main telephone line from the telephone base unit and connect the RJ11 end into one side of the adapter, connect the short RJ11 line in the kit to the base unit of the telephone.

Problems?

Remove ADSL filter attached to the line, can you try it without to rule this out ADSL filtering.

Do you have another telephone to try it on, one that may not need power (is it a cordless handset?).

It may be possible to resolve RJ11 power issues, with a double BT adaptor connecting to the Bt socket with a BT to RJ11 modem lead if you have one. (this also is the telephone lead provided by Sky if you have digital TV, you know the really long one that nobody ever leaves plugged in)

Please contact us for advice on telephone recording solutions.

UltraDisk DVR 2 Digital Voice recorder user manual

Tue, 07 Jun 2011 17:42:04 GMT

UltraDisk DVR2 User's Manual

Open publication - Free publishing - More digital

USB connection to the computer

Wed, 23 Sep 2009 16:52:19 GMT

Please insert the USB cable which accompanying with the recorder into the "USB Jack", and connect the USB cable with the computer, the screen of voice recorder will display USB:

The recorder has the full function of standard USB flash disk

Your operating system should detect the digital voice recorder as an external USB device, no drivers should be needed to perform a simple data transfer /link. (unless you have a very old windows operating system, which you will need to install the USB drivers to your windows OS)

When detected, you will be presented with a number of options, select from the menu on screen to play, view, edit & copy files...

Cannot see / view recorded files when connected to Windows

Wed, 14 Oct 2009 12:57:33 GMT

Untitled Document

In some cases, you may find that your permission on your computer do not allow you to view the recorded files on your digital voice recorder when you connect it to your computer. Some recording may be saved as system files. To rectify this issue Microsoft article should be followed to ensure that you are viewing all files/folders available.

If your computer is within an office environment and you do not have the priveleges to do this, please contact your IT team and they will make the changes for you.

Please make the following changes and reconnect your voice recorder when completed.

http://support.microsoft.com/kb/141276

This article describes how to view hidden and system files in Windows Explorer, Windows NT Explorer, My Computer, and the Find tool. By default, Windows does not display hidden and system files.

To view hidden and system files, use one of the following methods.

Computers Without the Internet Explorer 4.0 Windows Desktop Update

Double-click My Computer.
On the View menu, click Options.
On the View tab, click Show All Files, and then click OK.

Computers with Internet Explorer 4.0 Windows Desktop Update or Windows 98

Double-click My Computer.
On the View menu, click Folder Options.
Click the View tab.
In the Advanced Settings box, click Show All Files, and then click OK.

When you enable the Show All Files option, the following file types are displayed:

.dll - Program extension
.sys - System file
.vxd - Virtual device driver
.386 - Virtual device driver
.drv - Device driver

Note that any hidden files are also displayed.

Download Audacity multilingual audio editor and recording software

Fri, 04 Feb 2011 17:36:09 GMT

About Audacity

Audacity is a free, easy-to-use and multilingual audio editor and recorder for Windows, Mac OS X, GNU/Linux and other operating systems. You can use Audacity to:

Record live audio.
Convert tapes and records into digital recordings or CDs.
Edit Ogg Vorbis, MP3, WAV or AIFF sound files.
Cut, copy, splice or mix sounds together.
Change the speed or pitch of a recording.
And more! See the complete list of features.

UltraDisk® are approved cd distributors of the Audacity product, the latest version is also available to download on line.
Select your operating system to download the latest version of the free Audacity sound editor

Download

Select your operating system to download Audacity:

Series 1.2

Current versions:

Windows
1.2.6

Mac OS X
1.2.5 (Intel)
or 1.2.6 (PPC)

Linux / Unix
1.2.6 (source code)

Series 1.3. (Beta)

Current versions:

Windows 1.3.12
The best version of Windows 7 and Vista

Mac OS X
1.3.12 (Universal Binary)
The best version for OS X 10.6

Linux / Unix
1.3.12 (source code)

Earlier versions

For Mac OS 9 , there is the version of Audacity 1.0.0 on the download page for Mac.

More information

You can also obtain Audacity as a CD image to purchase .

UltraDisk DVR 9 Digital Voice recorder user manual

Mon, 14 Feb 2011 14:10:20 GMT

UltraDisk DVR9 User's Manual

UltraDisk DVR9 User Guide Manual Instructions

Download the full UltraDisk DVR10 user instructions

[Your browser does not support iframe, or has been configured not to display inline frames. You can access the document via a link though.]

UltraDisk DVR 1 Digital Voice recorder user manual

Thu, 10 Feb 2011 15:43:09 GMT

UltraDisk DVR1 User's Manual [Your browser does not support iframe, or has been configured not to display inline frames. You can access the document via a link though.]

Installation problems of ACT software from UltraDisk CD

Thu, 19 Nov 2009 12:27:48 GMT

We are aware that version 1 of the UltraDisk user guide cd has a problem on the downloads page when attempting to install the ACT file conversion software from the cd. One of the links is broken. Although the section is called downloads the software is actually on the cd. The link on the left margin next to UltraDiskÃ‚Â® ACT Sound Conversion Tool version 1.45 is broken As a temporary solution please use the link on the right of this section for your operating system, this will open the file direct from your cd. If this does not work go to 1 - My Computer on your desktop 2 - Right mouse click over the cd drive and select 'explore' from the drop down menu 3 - Browse the folders to X:\UserManuals\ACTtoWAVconversion where X is your cd drive letter 4 - you will see a file called setup.exe 5 - Double click on it. 6 - Select install and continue. software can also be downloaded in our downloads section. 19.11.2009

Setting the current date and time DVR10 UltraDisk Digital USB Voice Recorder

Thu, 13 May 2010 14:46:11 GMT

Untitled Document

Setting the current time on the DVR10 UltraDisk Digital USB Voice Recorder

To synchronise the date and time to your UltraDisk digital voice recorder please follow the instructions below

Insert DVR10
At windows prompt browse the contents of the drive via my computer
You will see that 2 new drives have appeared mapped to your computer
The voice recorder contains two drives.
1. Drive 1 'K' (could be any letter on different machines) - 'voicelist' Contains autorun and time synchronisation application (SetTime.exe) This drive is not writeable and you cannot change any of its contents, but you can execute the programs.
2. Drive 2 'L'- Folder REC_DATA contains your voice recordings in WAV format
View the contents of the 'voicelist' drive in this instance Drive (K:)voice list, the contents will display as shown above.
Double click on the application SetTime.exe
Your computer time now synchronises to the USB Device.
Remove the USB Voice Recorder and make a test recording.
Re-insert the UltraDisk DVR10 voice recorder into the PC
When prompted select run voicememoplayer (and remember)
Note that recordings previously showing with 2008 dates are updated to the current date.

UltraDisk DVR 4 Digital Voice recorder user manual

Tue, 28 Jun 2011 15:43:09 GMT

Click >>HERE<< to Download The UltraDisk DVR4 User's Manual
Here in PDF format

or view it online here

UltraDisk DVR10 hard reset - no led indication recording or software launch.

Fri, 28 Oct 2011 16:31:58 GMT

If the UltraDisk DVR10 is failing to respond, charge or launch the built in UltraDisk software when you insert it into your computer or If the device is not recognised by the operating system, a hard reset can be performed on the UltraDisk DVR10.

To perfom this firmly insert a paperclip into the reset hole as shown for 3 seconds. This will restore the unit to its factory settings and perform a hard reset, no recordings will be lost during this process.

Re-insert the DVR10 into the PC USB connection, ensure that the DVR10 is in the switched off position and not recording. Note that the LED illuminates, the PC recognises the device either via autpoplay or should be seen via 'my computer' Devices with removable storage .

The recorder is frozen and there is no response.

Fri, 28 Oct 2011 16:19:12 GMT

There is a possibility of a corrupted file stopping the voice recorder from starting correctly, this is caused by incorrect operation and this must be removed to ensure that the recorder restarts correctly...

If your device is battery powered please take out the batteries and put them back after 3 seconds to check that the device has been turned off/on fully..

Then connect the recorder with PC via the USB cable

cut / copy or delete all the files off the recorder, back up your saved files off the device..

Format the recorder using the FAT system, this will delete everything!!

when this is completed, disconnect the voice recorder from the usb connection, turn off and back on again.

the corrupted file is removed and the voice recorder will start again.

see additional information in the
>>format your voice recorder kb article.

Cannot see files when inserted into computer Vista / XP

Wed, 14 Oct 2009 12:58:17 GMT

On the DVR9 you may have a problem seeing your recorded files. The recorder is not faulty or has deleted your recordings so dont panic.. You will need to make a small change to your computer, in the way you view files stored on devices. The method to change what folders you can see on your computer on Vista is not much different than in XP. Here are the step-by-step directions. 1. Click the round blue Start thing in the left corner 2. Click Control Panel 3. Click Folder Options 4. Click the View tab 5. Click Show hidden files and folders 6. Uncheck / remove tick from Hide protected operating system files (Recommended) 7. Click OK All folders and recorded files will now show on your voice recorder.

Microsoft Software compatability pop up message on installation of software

Thu, 19 Nov 2009 12:30:18 GMT

If you receive a warning on your software installtion when attempting to install the sound conversion utilities, it is nothing to be concerned about, this is a commonn message and can appear with any installation of software on later operating systems.

Microsoft never published a broad compatibility list for Vista, which has left millions of users guessing whether their software would work or not. Unfortunatley UltraDisk user software cd falls into that category (for now). However, when you first attempt to install any application, Vista or XP may pop up an ominous warning that the program you're installing is not compatible with the OS. Just install it anyway, despite Microsoft's warning to the contrary. It will run fine, there is nothing to be concerned about.

But even if the app won't run after installation, you still have another option for making it work: That's because Vista includes a system called Compatibility Mode, which lets Vista emulate an older Windows OS, all the way back to Windows 95. (XP actually has this feature, too, but very few people have ever had to use it.) If you install an app and it won't run, just right-click it, select Properties, and click the Compatibility tab. Check the box for "Run this program in compatibility mode for" and select another OS (typically Windows XP SP2) from the drop-down box.

Switch WAV to MP3 Audio Software Convert sound files on PC and Mac

Wed, 12 May 2010 09:35:25 GMT

Switch Plus Audio Converter Software

Convert and encode sound files on Windows and Mac

Switch Plus audio file converter is a sound file converter for Windows or Mac. It can convert audio files from many different file formats into mp3, wav and many other file formats.

Switch is more than a simple mp3 converter, it is the most comprehensive and stable audio file converter around. With Switch Plus you can convert your sound files into the formats you need to compress for storage, create ringtones, add to a presentation, listen on your portable device and much more. In fact, the possibilities are endless using this powerful audio file converter. Switch Plus audio file converter is very easy to use. Just add the files you want to convert to the list, select the format you want to use, and then click the convert button.

A full list of the Switch Plus Sound Format Converter features follow but a quick way to try it out is to download and install the demo now. You don't need to purchase to try the demo version and it only takes a couple of minutes to complete the process

Download Switch

Size : 564Kb

Other Features

Automatically normalize audio while converting.
Access online database to add song information as you convert.
Import multiple file formats at the same time and convert to one output format.
Ability to play tracks prior to conversion.
Import and convert a playlist (m3u and pls).
Import video files and extract audio (avi, mov, mpeg).
Convert audio from DVDs.
Add audio files from Windows Explorer from the Right-Click menu.
Customize your Right-Click converting options to create three different "Quick Convert" options.
MP3 encoder supports constant or variable bit rates from 8 to 320kbps with optional error correction and stereo modes.
WAV encoder supports sample rates between 6000 and 196000Hz in PCM as well as a number of other audio codecs.
Allows up to 32000 files to be converted in one batch.
Can be run from the command line for automation with other applications.
Optimized CPU usage and efficient code allows for fastest conversion times.
Switch Sound File Converter integrates directly with other sound software programs including:
- Express Burn for CD Recording,
- Express Rip for Direct CD Ripping,
- WavePad for Sound File Editing,
- Zulu for Professional DJ Software,
- MixPad for Multi-track Audio Mixing,
- RecordPad for Professional Sound Recording

Typical Applications

Convert wav to mp3 files to save hard drive space.
Convert mp3 to amr to load your own ringtones on your cell phone.
To open or convert strange or audio file formats not supported by other audio software you use.
Extract audio from video files (favorite sound bites) for your phone or other audio player.
Convert multiple format audio files to mp3 for your iPod, PSP or phone.
In professional audio studios to open formats not supported by your sound editor.
As a command line plugin for other software to convert or compress audio files.

System Requirements

Windows Vista 2000/XP/2003/2008 and Windows 7
Mac OS X 10.2 or above

Supported File Formats

wav, mp3, wma, mp2,
m4a*, ogg, avi, mid
flac, aac, mpga, dct,
au, aiff, ogg, raw,
msv, dvf, vox, cda,
gsm, dss, sri
shn, dss, msv, wmv
and many more formats.

DVR10 file structure exploring the contents using windows explorer and my computer.

Wed, 13 Oct 2010 11:13:54 GMT

DVR10 file structure exploring the contents using windows explorer and my computer.

DVR10 Folder contents and file structure UltraDisk Digital USB Voice Recorder

To understand how your DVR10 stores files the following will help if you think you may need to clear some space. If you do not have free space on your USB device you will not be able to record, maintaining the voice recordings and other synchoronised files can be viewed in windows file explorer in the following way.

Insert DVR10
On windows select the start/prompt button and browse the contents of the new drive via my computer.
When the DVR10 is inserted you will see that 2 new drives have appeared mapped to your computer.
The inserted DVR10 (above) contains two drives with different files..

Drive 1 'K' (could be any letter on different machines) - 'voicelist' Contains autorun and time synchronisation application (SetTime.exe) This drive is not writeable and you cannot change any of its contents, but you can execute the programs.
Drive 2 'L'- Folder REC_DATA contains your voice recordings in WAV format and will also contain any other music or file types copied to the device.

Drive 2 is therefore the area where saved files and recordings will be stored on the DVR10. The memory that is available depends on the contents of this drive, if the device is full recording will be an issue and this drive should be maintined by deleting or copying to the local drive.

The total size of memory of the UltraDisk DVR10 voice recorder is available in 1gb, 2gb, 4gb and 8gb sizes (as at 01.6.2010), the total free space will always be this value less the total allocated memory allocated to the autorun software on drive 1, shown above as letter 'K'.

It will not connect with my PC it is not recognized as an external USB

Wed, 23 Sep 2009 17:06:03 GMT

Please check if there is something wrong with the USB cable, use a spare if you have one. Check it is fully inserted into the voice recorder and that USB appears on the voice recorder screen.

If you are on an old Operating system please check that the OS USB driver has been installed properly.

Try on a different pc/laptop and ensure that a USB 2. connection is used..

contact support.

What is Voice Activated Recording ( VAR / VOR ) ?

Wed, 06 Apr 2011 15:32:33 GMT

What is Voice Activated Recording (VAR / VOR) ?

Voice Activated Recording or Voice Operated Recording is a function of the UltraDisk Digital Voice Recorder range. VAR/VOR allows a digital voice recording to eliminate white noise, or silence, by means of pausing the recording automatically..

The VAR function will start recording for 3 seconds and then pause, leaving it listening for sounds, it automatically starts recording when it hears a noise, someone talking in a room or maybe a dog barking..

UltraDisk voice recorders come with VAR features as standard, which can be activated, sensitive adjusted and de-activated when to suit your recording environment. You do not need to press any buttons once activated during a VAR recording, it will pause and re-start recording on detection.

The functions enables the reduction of the overall length of potentially long recordings and minimises file size, making it much easy to playback. Recordings only resume when something activates it at a predetermined sensitivity setting.

UltraDisk DVR10X mini USB Voice Recorder Manual / Instructions

Fri, 08 Oct 2010 09:24:35 GMT

Do not mistake the DVR10X for a normal USB Data Memory Stick it is a mini USB Digital Voice Recorder. The UltraDisk DVR10X digital memory stick voice recorder is cleverly disguised to appear and also operate as a fully functional memory stick but its real use is to capture audio from those important meetings, lectures, interviews, dictation or verbal disagreements with the flick of a switch. Built in time synchronisation helps you keep track of when with date and time synchronisation the recording was made and how long it is.

Download UltraDisk DVR10X mini USB Voice recorder Manual pdf

Can I record telephone conversations on my home phone?

Sun, 23 Jan 2011 16:53:35 GMT

Can I record telephone conversations on my home phone?

Yes. The relevant law, RIPA, does not prohibit individuals from recording their own communications provided that the recording is for their own use. Recording or monitoring are only prohibited where some of the contents of the communication - which can be a phone conversation or an e-mail - are made available to a third party, ie someone who was neither the caller or sender nor the intended recipient of the original communication. For further information see the Home Office website where RIPA is posted.

Adobe PDF Reader - Viewer for latest UltraDisk Manuals

Tue, 03 Nov 2009 12:26:41 GMT

Untitled Document

The UltraDisk® user manuals and supporting documentation is distributed on cd or online using adobe pdf. To view these files on your computer you will need to download a copy of the free adobe pdf reader from adobe.

View the UltraDisk Digital Voice Recorder Manuals online

[UltraDisk Support Desk Knowledge Base User Manuals] Most Popular Articles

UltraDisk DVR 10 Digital Voice recorder user manual

reset / format your voice recorder

If all fails, format your drive.

How do I format my flash drive?

UltraDisk DVR 7 Digital Voice recorder user operation manual - July 2011

ACT Sound Conversion Tool Download Software

Telephone Recording

Telephone recording.

How do I connect it up?

UltraDisk DVR 2 Digital Voice recorder user manual

USB connection to the computer

Cannot see / view recorded files when connected to Windows

Computers Without the Internet Explorer 4.0 Windows Desktop Update

Computers with Internet Explorer 4.0 Windows Desktop Update or Windows 98

Download Audacity multilingual audio editor and recording software

About Audacity

Download

Series 1.2

Windows 1.2.6

Mac OS X 1.2.5 (Intel) or 1.2.6 (PPC)

Linux / Unix 1.2.6 (source code)

Series 1.3. (Beta)

Windows 1.3.12 The best version of Windows 7 and Vista

Mac OS X 1.3.12 (Universal Binary) The best version for OS X 10.6

Linux / Unix 1.3.12 (source code)

Earlier versions

More information

UltraDisk DVR 9 Digital Voice recorder user manual

UltraDisk DVR 1 Digital Voice recorder user manual

Installation problems of ACT software from UltraDisk CD

Setting the current date and time DVR10 UltraDisk Digital USB Voice Recorder

UltraDisk DVR 4 Digital Voice recorder user manual

UltraDisk DVR10 hard reset - no led indication recording or software launch.

Related Links.

The recorder is frozen and there is no response.

Cannot see files when inserted into computer Vista / XP

Microsoft Software compatability pop up message on installation of software

Switch WAV to MP3 Audio Software Convert sound files on PC and Mac

Switch Plus Audio Converter Software

Convert and encode sound files on Windows and Mac

Size : 564Kb

Other Features

Typical Applications

System Requirements

Supported File Formats

DVR10 file structure exploring the contents using windows explorer and my computer.

DVR10 Folder contents and file structure UltraDisk Digital USB Voice Recorder

It will not connect with my PC it is not recognized as an external USB

What is Voice Activated Recording ( VAR / VOR ) ?

UltraDisk DVR10X mini USB Voice Recorder Manual / Instructions

Can I record telephone conversations on my home phone?

Adobe PDF Reader - Viewer for latest UltraDisk Manuals

Windows
1.2.6

Mac OS X
1.2.5 (Intel)
or 1.2.6 (PPC)

Linux / Unix
1.2.6 (source code)

Windows 1.3.12
The best version of Windows 7 and Vista

Mac OS X
1.3.12 (Universal Binary)
The best version for OS X 10.6

Linux / Unix
1.3.12 (source code)